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Processing Times for online orders

Most orders are processed within 24 hours after being placed (excluding weekends and holidays). Our cut-off time to ship orders is 5 PM EST (Mon-Fri).

Shipping Transit Times

Orders are shipped using UPS to the Lower 48 as soon as shipped a tracking number will be emailed to you. In most circumstances orders will take between 1 to 6 business days to arrive once they are shipped.

We do not currently ship to PO BOX addresses.

Shipping cost

Any order above $60 is shipped free of charge.

Tracking numbers

100% of the items are shipped from USA with tracking numbers, no exceptions. 

Damaged items

Damaged Items: 
For all other orders, please take photos of the damaged items, the package inside and outside including pictures of any labels and email them to


How to initiate a return?

You may return any item within 30 days of receipt for a full refund back to your original payment method. To initiate a return simply email or call us indicating your order number and explaining the reason. Refunds are issued within 24-48hs after products are received back at our facility and inspected. Returned items must be shipped prepaid and include all accessories as well as original packaging. All returns must include the RA number  

We will NOT charge restocking fees or return shipping for returns of defective products, or if you received the wrong item.

Sales Tax
Where applicable by state orders are subject to sales tax.